Return and Refund Policy for MakemyDSC – Digital Signature Services
Effective Date: [Date]
1. Refund Policy Overview
Welcome to MakemyDSC, a subsidiary of Quick Consultancy Services (referred to as “MakemyDSC,” “we,” “our,” or “us”). This Return and Refund Policy outlines our guidelines regarding returns, refunds, and re-issuance for our digital signature services involving the issuance of digital signature certificates loaded onto physical government-approved USB tokens.
2. General Guidelines
2.1. Once a digital signature certificate (DSC) has been successfully downloaded onto a physical USB token, no return or refund is possible.
2.2. If the customer requests a refund before the DSC is downloaded onto the USB token, our standard refund policy applies.
3. Password Reset and Re-Issuance
3.1. If the customer resets the password for the DSC and forgets it, re-issuance of the DSC is not possible. The customer is responsible for keeping their password secure.
4. Incorrect Password Attempts and Re-Issuance
4.1. If the DSC is deleted from the USB token due to multiple incorrect password attempts by the client, re-issuance of the DSC is not possible. The client is advised to exercise caution while entering the password.
5. Accidental Deletion by the Client and Re-Issuance
5.1. If the DSC is deleted from the USB token accidentally by the client, re-issuance of the DSC is not possible. Clients are encouraged to handle their USB tokens and DSCs with care.
6. Damaged USB Token and DSC Retrieval
6.1. In case the USB token is damaged, and the DSC cannot be retrieved from it, re-issuance of the DSC is not possible. Clients are responsible for safeguarding their USB tokens.
7. Fresh DSC Application
7.1. In all cases mentioned above, the only option available is to apply for a fresh digital signature certificate by following our standard application process.
8. Contact Us
If you have any questions, concerns, or inquiries regarding our Return and Refund Policy or the re-issuance process, please contact us at Email : email@example.com or phone number : +91 800 306 5024].
MakemyDSC – Digital Signature Services
Subsidiary of Quick Consultancy Services (QCS)
Address : Shiv Nagar, Jaipur, Rajasthan India
Website URL : https://www.makemydsc.com/
Contact Email : firstname.lastname@example.org
Contact Phone Number : +91 800 306 5024